Published on April 16, 2023 by Jean Donald VERZILUS
Businesses all over the world have been switching to IP telephony from traditional business phone systems. It is such a popular trend that we hear so much about but what is IP telephony?
What is IP telephony?
IP telephony or Internet Protocol telephony is the system of communication that uses the internet to transmit voice, fax, and phone calls. Ordinarily, phone calls are sent and received through analog networks, like the analog PBX systems. With IP telephony, the same calls are transmitted online.
Why do businesses today prefer IP telephony?
As technology advances, numerous improvements have been made in business phone systems. The introduction of IP telephony is one such improvement. With this system, business communication is faster, more secure, and more reliable. Here are some other reasons why businesses have decided to make the switch.
Compared to older phone systems, IP telephony is very affordable. The monthly charges are consistent regardless of how much you use your communication lines. There is also not much extra cost to install separate hardware because it is your existing network that is being used.
Most workers today are no longer stuck in the office cubicle the whole day. Many work in the field and as a result of the recent pandemic, many are enjoying remote or hybrid work setups. IP telephony can fully support these remote systems without compromising the quality of the network.
As your business expands, it is vital that you add more communication devices and channels to connect the new departments, new branches, or new employees. With an analog system, you would have to spend a considerable amount on such an expansion, paying for all the lines and phone units. But with IP telephony, it is so much easier, faster, and more affordable to scale your business up or down.