{"id":9827,"date":"2023-06-10T20:22:45","date_gmt":"2023-06-10T18:22:45","guid":{"rendered":"https:\/\/www.sipvm.com\/?page_id=9827"},"modified":"2026-04-03T09:46:16","modified_gmt":"2026-04-03T07:46:16","slug":"politique-de-protection-de-vie-privee","status":"publish","type":"page","link":"https:\/\/www.sipvm.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Last updated: 2026-01-30
SIPVM places the highest importance on the protection of personal information and is committed to complying with the requirements of the Act respecting the protection of personal information in the private sector (Qu\u00e9bec \u2013 Law 25), as well as all other applicable privacy laws.<\/p>

1. Scope of this policy<\/h4>

This Privacy Policy is intended to inform any individual (client, partner, website visitor, or representative of an organization) about how SIPVM collects, uses, discloses, retains, and protects personal information in the course of its business activities.
This policy applies in particular to personal information collected through:<\/p>

  • IT and cybersecurity services provided by SIPVM<\/li>
  • Contractual and operational communications<\/li>
  • Forms available on the website (contact, IT assessment, quotation requests)<\/li>
  • Digital and technical interactions related to managed IT and infog\u00e9rance services.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2. Person in charge of the protection of personal information<\/h4>

    SIPVM has appointed a Person in Charge of the Protection of Personal Information (PCPPI).
    For any questions, requests, or complaints regarding this Privacy Policy or the handling of personal information, you may contact:
    Person in Charge of the Protection of Personal Information
    Email: <\/strong>support@sipvm.com
    Phone: <\/strong>450-664-1117<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    3. Personal information collected<\/h4>

    SIPVM may collect the following categories of personal information:<\/p>

    • Identification and contact information (name, title, email address, phone number)<\/li>
    • Contractual and administrative information<\/li>
    • Technical and operational information (system logs, IP addresses, technical identifiers)<\/li>
    • Information related to IT security and compliance<\/li>
    • Any other information required to deliver services<\/li><\/ul>

      Personal information collected is limited to what is necessary for the identified purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      4. Purposes of collection<\/h4>

      Personal information is collected and used for the following purposes:<\/p>

      • Delivering and managing IT and cybersecurity services<\/li>
      • Monitoring, maintaining, and securing IT environments<\/li>
      • Managing contractual and business relationships<\/li>
      • Responding to inquiries and communications<\/li>
      • Meeting legal and regulatory obligations<\/li>
      • Improving service quality, reliability, and security<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        5. Use of automated tools and artificial intelligence<\/h4>

        SIPVM may use automated tools and artificial intelligence technologies for analysis, security, monitoring, and optimization of IT services.
        No fully automated decision-making producing legal or similarly significant effects on individuals is carried out, except where permitted by law and governed by contractual safeguards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        6. Cookies and similar technologies<\/h4>

        SIPVM\u2019s website uses cookies and similar technologies to ensure proper operation and to analyze usage.
        Non-essential cookies (such as analytics or marketing cookies) are disabled by default and are activated only after obtaining explicit consent through the cookie management banner.
        Users may modify their cookie preferences at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        7. Disclosure and third-party service providers<\/h4>

        Personal information may be disclosed to service providers or partners acting as processors when required to deliver services.
        When personal information is hosted or processed outside Qu\u00e9bec or Canada, SIPVM conducts a privacy impact assessment and ensures that appropriate contractual and technical safeguards are in place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        8. Retention and destruction<\/h4>

        Personal information is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
        At the end of retention periods, personal information is securely destroyed, anonymized, or archived in accordance with SIPVM\u2019s internal policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        9. Information security<\/h4>

        SIPVM implements appropriate administrative, technical, and organizational security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        10. Confidentiality incidents<\/h4>

        SIPVM maintains a confidentiality incident register and applies a formal incident management process.
        Any incident presenting a serious risk of harm is reported in accordance with applicable legal requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        11. Rights of individuals<\/h4>

        Subject to legal exceptions, individuals may:<\/p>

        • Access their personal information<\/li>
        • Request rectification of inaccurate information<\/li>
        • Withdraw consent where applicable<\/li>
        • File a complaint regarding the handling of personal information<\/li><\/ul>

          Requests must be submitted to the PCPPI and will be processed within a maximum of 30 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          12. Updates to this policy<\/h4>

          This Privacy Policy may be updated to reflect legislative or operational changes. The most recent version is always available on SIPVM\u2019s website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          13. Contact<\/h4>

          For any questions regarding this Privacy Policy or the protection of personal information, please contact the Person in Charge of the Protection of Personal Information using the details provided above in section 2.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Politique de protection de vie priv\u00e9e Derni\u00e8re mise \u00e0 jour : 2026\/01\/30SIPVM accorde une importance primordiale \u00e0 la protection des renseignements personnels et s\u2019engage \u00e0 respecter les obligations pr\u00e9vues par la Loi modernisant des dispositions l\u00e9gislatives en mati\u00e8re de protection des renseignements personnels (Loi 25 \u2013 Qu\u00e9bec) ainsi que toute autre loi applicable. 1. Port\u00e9e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-9827","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/pages\/9827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/comments?post=9827"}],"version-history":[{"count":104,"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/pages\/9827\/revisions"}],"predecessor-version":[{"id":11489,"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/pages\/9827\/revisions\/11489"}],"wp:attachment":[{"href":"https:\/\/www.sipvm.com\/en\/wp-json\/wp\/v2\/media?parent=9827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}